Current status
UGC Pilot does not currently publish a separate real-time incident dashboard. If uploads, account connections, scheduling, or publishing appear unavailable, contact support so we can investigate the account and connected platform involved.
What to include in a support request
- The email address used for the UGC Pilot account.
- The connected Instagram account involved.
- The time the issue occurred and the post or draft affected.
- Any visible error message from UGC Pilot or the connected platform.
Contacts
Product and publishing support: support@getugcpilot.com
Privacy or deletion requests: privacy@getugcpilot.com